Accounts Payable FAQs

  • Is CUSD "Tax Exempt?"

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    No, CUSD is required to pay sales tax.  There are items that the district does not pay sales tax on and the list can be found in ARS 42-5159.12. Such items include but are not limited to: 

    Media Center items coded to function 2220; Motor vehicle fuel, registrations, dues and fees, memberships and professional services to name a few. 

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  • What is the mailing address for the CUSD Accounts Payable Department?

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    Chandler Unified School District

    ATTN: Accounts Payable

    1525 W Frye Road

    Chandler, AZ 85224

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  • How do I know who handles a particular vendor?

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    We assign vendors by letters of the alphabet.  See the department directory contact list for more information.

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  • When should invoices be sent in to be paid?

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    Invoices should be received by Accounts Payable each Tuesday by noon to be processed. Checks will be processed on Thursday mornings. If someone is picking a check up on Thursday from the District Office, please remember that checks cannot be deposited or cashed at a bank before 4:00 pm.

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  • Can Accounts Payable process a check from a vendor statement, order confirmation, PO or quote?

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    No.  Accounts Payble can only pay from an invoice.  

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  • What if the vendor will not send an invoice?

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    There are certain instances where the vendor will not send an invoice.  An example of this is an athletic registration or a student activity donation to a 501-C-3 charity.  In these instances, a sub vendor invoice should be filled out and sent in with the appropriate backup documentation.  

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  • Can the vendor come pick up a check?

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    Yes, the vendor can pick up a check at the District Office as long as the Accounts Payable Tech was notified in advance that the check should not be mailed.  It can be placed at the front desk for pick-up at the district office. The person should be able to show an ID before it is released.

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  • What is the deadline to have invoices sent to Accounts Payable to be paid?

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    Inoices should be sent to Accounts Payable no later than Tuesday at noon each week to have a check cut on Thursday of the same week.  Remember, we pay by the terms on the invoice or Net30 so the invoice may not be paid on the very next check run.  Holidays and closures will affect the deadline.

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  • How do I get a new vendor signed up to use?

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    You will need to contact the Purchasing Department to request a vendor to be added.  They will be able to tell you right away if there is a contracted vendor we are required to use or if the new vendor can be added when using district funds.  You will need to supply their W-9 with the new vendor request form.

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  • What should I do if the vendor calls me stating they have not received their check?

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    You or the vendor should call the appropriate Accounts Payable Technician to confirm that the check was issued.  If the check was issued and not received, a cancel warrant affidavit will need to be filled out and returned from the vendor.  The wait period to have a new check issued is 4 weeks.

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  • When using a blanket/open PO, do I keep all the receipts/invoices and send at one time?

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    No, please send the receipts/invoices to Accounts Payable as you make the purchases.  The vendor will expect payment in a timely manner.  If delayed, the vendor could put our account on credit hold.  

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  • I returned an item for account credit, where are the dollars?

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    If Accounts Payable has received an approved credit memo from the vendor for a return, upon entry into the system, the original PO and budget number will be credited.  

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  • I signed the invoice, sent it to A/P and it came back to me. Why?

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    Accounts Payable required both legible signatures for the Items Received with date, and OKAY TO PAY with the date.  This is something the auditors look for and is required. 

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  • I've purchased everything I need on my PO. How do I have it closed?

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    Be sure that all of the items have been received and the invoices have been paid. If the PO is still open and was not closed with the final invoice being paid, contact the buyer in Purchasing to close the PO.  Accounts Payable can only close the PO when entering the last invoice.  When sending in the final invoice to be paid, please notate on the invoice "Pay and Close".

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  • How soon will I get my travel reimbursement or mileage check?

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    Travel and mileage forms must first be audited.  Once the form has been completed and received by Accounts Payable, it generally will be paid it on the next check run if enough time was given to review to form.  During the summer, it may take several weeks due to the volume of claims to be audited and processed.  If it has been longer than 2 weeks since the form was turned in, please contact Accounts Payable to make sure it was received and where it is in the process.

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  • I need paid for travel reimbursement and mileage. Where do I start?

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    You can find the travel claim expense forms on the CUSD District website.  Under Departments>Travel-Professional Leave, you will find the travel claim forms based on what your need is, in or out of district.  There are procedures available to help walk you through how to complete the forms. For more specific questions, feel free to call the Accounts Payable Technician who oversees travel claims.

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  • Where do I get a signed W-9 form showing the Federal Tax ID number for CUSD?

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    You can find a signed W-9 form for CUSD on the district website under Departments>Business Office>Procedures, Mauals and Forms.

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  • Where do I send a credit application for CUSD to complete?

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    Credit applications should be sent to the purchasing department.

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  • Is Accounts Payable open during the summer?

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    Yes, the Accounts Payable processes invoices year round.

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